Aug 6th, 2011
5 ways to deal with Naysayers, Hecklers and Innovation Killers?
Post the list of innovation killer phrases on the wall before your meeting starts. Start the meeting by announcing that: “While I encourage debate, I will not allow any one person to hijack the meeting.” Look directly at them as you say it. Don’t engage at all. If you give them time they will pounce [...]
Jul 24th, 2011
Be a Mentor not a Tormentor
Written by Kevin B. Leigh The fine line between being a coach or a tyrant. As a manager, holding people accountable is an important task. You can write up procedures and processes until your fingers are sore, but if you don’t follow up to see that your team is actually doing the work, the end is [...]
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